Listen on: Apple Podcasts, Google Podcast, Spotify, Stitcher
This week, Cathi Hight from Hight Performance Group is our guest as she talks about what A Chamber Member’s Journey should look like. The four main points that Cathi dives into are:
- Developing member personas
- Member journey maps for joining
- Onboarding of new members
- Ongoing engagement of your members.
There were a couple books that Cathi mentioned in this episode. The links to these books are found below.
Cathi is a wealth of knowledge and would love to work with your Chamber. Please reach out to Cathi by any of the methods below if you have any questions about what she discussed in this episode or if your Chamber has an interest in having Cathi work with you directly.
Search Cathi Hight on LinkedIn, Twitter, or Facebook.
Email cathi@hightperformance.com
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