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Brandon Burton 0:00
This is the Chamber Chat Podcast, the show dedicated to chamber professionals to spark ideas and to get actionable tips and strategies to better serve your members and community.
Hello, Chamber Champions. Welcome to Chamber Chat Podcast. I’m your hosts Brandon Burton. And it’s my goal here on the podcast to introduce you to people and ideas to better help you serve your Chamber members and your community. You’re joining us for a special episode as part of our 2023 ACCE Chamber the Year Finalist Series.
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Becki Womble 1:03
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Brandon Burton 1:44
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Our guest for this episode is Tim Giuliani. Tim is advancing the pace of change and altering the perceptions of a place best known for tourism by reconceptualizing. The Orlando region’s economic future as the President and CEO of the Orlando Economic Partnership, Tim is leading the multi year pursuit to create a new model for economic and community development that changes the status quo and establishes a new path forward towards broad based prosperity for all. Before joining the partnership, Tim was the president and CEO at the Greater Raleigh Chamber of Commerce. He also led the Gainesville Area Chamber of Commerce and Council for Economic outreach. He lives in Orlando with his wife and three children. It Tim, we’re excited to have you with us today on chamber tap podcast. First of all, congratulations to you and your team for being selected as chamber the year finalist. I’d love to give you an opportunity to say hello to all the Chamber Champions and share something interesting about yourself so we can all get to know you a little better.
Tim Giuliani 3:06
Sure, appreciate you having me on. Certainly appreciate the recognition from ACCE for our organization. And as far as something interesting to start with, I guess, in the ways we use our free time, if you want to call it that. I coach a softball team, a travel softball team made up of 11 11 year old girls, and that’s a nice fun activity and development activity I get to do, you know, a few times a week.
Brandon Burton 3:43
Yeah, so any free time you might have had is the slug dried up with that. I know how those travel teams go. Yeah, it can be all inclusive, for sure. Yeah,
Tim Giuliani 3:51
these girls are serious. And I think I learned a lot growing up about leadership through baseball. And I think it’s a wonderful way to learn a lot about drive and determination and consistency. coachability teamwork, all of the things that are required in the workplace are things that you can learn on the softball field.
Brandon Burton 4:10
Yeah, absolutely. I love that. Well, why don’t you tell us a little bit more about the Orlando economic partnership just to give us a maybe a better idea of the type of chamber you are the size staff Scope of Work budget, that sort of thing to kind of set the stage for our discussion today.
Tim Giuliani 4:27
Yeah, our organization is only about seven years old. It was the result of a merger between the EDC of Metro Orlando and the Central Florida partnership which included the Orlando Chamber of Commerce. So we’re, we’re essentially a consolidated if you will, you know, economic development and Regional Chamber. We were given kind of white canvas as to what sort of chambers need to be doing in the 21st century without so much attachment to the to the legacy ways of do Doing business. And so we’re loving million dollar organization, we have a staff of about 45. And we’re just, you know, all focused on advancing broad based prosperity in Central Florida.
Brandon Burton 5:14
I love it. I love the name to Orlando economic partnership. So it’s not just focused on economic development, but it’s really is the partnership with the businesses. And in general, AMC can adopt set convener ability of chambers of commerce by encapsulating
Tim Giuliani 5:28
focuses on it focuses on that we don’t offer a lot of things that I’ve done earlier in my career as it relates to networking, or, or marketing and advertising. It’s much more, you know, a smaller group of companies that are interested in making change and improving the economy here. And they choose to do that by partnering with us.
Brandon Burton 5:50
Right? That’s great. So the way that we like to structure these chamber the year interviews is, I’d like to have you tell us what the two programs are that you guys submitted on your chamber, that your application just at a high level, and then we’ll circle back and dive into each of them in much more detail.
Tim Giuliani 6:10
Here, the first project is that we created the first of its kind, regional, digital twin. And so you have several 100 square miles of Central Florida. And when we host companies, or market executives or executives from, you know, corporate that’s looking at expansion, or asset allocation within central Florida, we’re able, instead of having to worry about driving them around all of Central Florida, you know, from the Space Coast, to UCF, to the airport, to our summer to conduct our cluster, etc. You know, we’re able to immerse them in a in a digital twin of our entire region. And then we overlay, like 80 data sources on top of that. So almost any question that anyone has, can be answered in a very engaging way with a digital twin that was largely made in Orlando. So it is an authentic representation of our tech community, which something that we have in spades. However, that’s not part of the brand that people know Orlando for, in most cases. So it allows us to put that technology forward, and then use it in very practical ways.
Brandon Burton 7:23
So yeah, I want to learn a lot more about that. I’ve got a lot of questions for you on it. But what’s the other program you guys submitted on your application?
Tim Giuliani 7:31
Yeah, the other program is part of part of an ongoing 10 year effort to build a semiconductor cluster here in Central Florida. There’s only about 17 states that really have semiconductor activity. You know, now, it’s a lot more popular than it was six, seven years ago, when we were in the throes of moving the ball forward. But in this in this last year, we were successful at attracting a $50 million federal grant that’s locally matched. So it’s a total of $75 million investment in all things to build that industry cluster here. So it’s a big shot in the arm a big step forward. And so we focused on the benefits and the work that we put into attracting and winning that federal grant out of there was like 570 Something applications nationwide, we won the only award in Florida. So that’s pretty remarkable. That speaks
Brandon Burton 8:34
volumes for sure. So I’m excited to dive into both of these programs in much more detail right after this quick break.
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Donna Novitsky 11:01
Hey everybody, Donna from Yiftee here today, just like Brandon, we’re bringing you a guest speaker. First up is Gina from Durham, North Carolina. We’ve sold more than 3300 community cards in Durham, that are being spent at 51 different merchants. There’s something for everyone.
Gina Rozier 11:19
I’m Gina Rozier, Director of Marketing, Communication and Peacekeeping for Downtown Durham Incorporated. And I’m a very happy Yiftee customer. We’re the Bull City, and we created our spendable community card with Yiftee years ago. Our participating businesses love it and we had our best ever sales figures last year. Yiftee is great to work with. They help with marketing the program and it is truly turnkey for us in our businesses. Choosing Yiftee has been a great decision for downtown Durham.
Donna Novitsky 11:48
Thanks, Gina. Wondering how you can have your own community card for free. Check out yiftee.com for next steps. Now back to the show.
Brandon Burton 12:00
All right, Tim, we’re back. So let’s let’s circle back and tell us more about this digital twin, I want to figure out how you guys did this. What sort of platform are you using? Is this? You know, to use it on your phone? Do you need a headset? Like how does this work?
Tim Giuliani 12:17
Yeah, it’s pretty amazing, it’d be easier if you were an older listeners, we’re just kind of sitting in the same room in front of our display. But essentially, what we’ve created is a digital reconstruction of the region. And so you’ve, you’ve seen something similar on Google Maps to give you a frame of reference, okay. However, the magic is really, in bringing that to life in more three dimensional ways. And also overlaying all of the data. On top of sort of that that terrain or that map, we partnered with Unity Technologies and unity. You know, if there’s any 10 to 13 year olds listening, they’ve just got excited because they know unity, because they play their games all the time. And unity is a gaming platform. So essentially, we created a video game of Orlando. And it allows, you know, the use of a tablet, and standing in front of a full 180 degree LED wall, LEDs coming out of the floor into translucent panels. So you get a three dimensional perspective, you’re able to tour the entire region, dive into it, go down to more street level, and then see all the data on top of it. Whether you’re wondering about home prices, you’re wondering about income, educational attainment levels, prices and availability of commercial real estate buildings, classes of commercial real estate buildings, almost anything that you can look up in an Excel spreadsheet we have for our audiences live. And so currently, we’re we’ve executed phase one, which means it’s available in our office in our Marketing Center. It’s also available on a headset. So you put on an Oculus, and you get to enter the digital twin. It’s made on a platform that’s viewable almost anywhere. So tablet computer, Oculus, the Apple vision pro unities development, you know is the platform you can develop for that new product. So as essentially, as we get into phase two, and it comes off essentially our servers and goes into the cloud, it’ll then be accessible from anywhere.
Brandon Burton 14:35
Wow. That’s a that answers my next question. I was gonna ask if there’s a link that we can share in this episode where people can check it out and see what it looks like. That sounds like that’s part of Phase Two as I think
Tim Giuliani 14:48
but we put together a site orlando.org/digitaltwin, where you can really understand the capabilities and what it looks like and how we use it. You So there’s, it’s surprisingly, I mean, it’s got a lot of press, it’s very leading edge, we partnered with unity. Obviously, this is very applicable across the country across the world as cities, think about, you know, all the sensors that are out there all the data that’s out there. How do you visualize that and use that in in ways that help your current business and this for us really check that box.
Brandon Burton 15:27
So you had mentioned, basically anything you can find on the spreadsheet you can find on this digital twin as you kind of explore and dive in a little deeper throughout the whole platform. I imagine a lot of that is plugins on the back end. So as data is inputted and it gets updated live within the platform, I would assume. What about other updates along the way, when there’s new businesses or new development? How does that get implemented into the platform?
Tim Giuliani 15:56
Yeah, so the interesting thing about this project was it, you know, as we talked about it, as we were seeking to enable, you know, over the last six years, we built up reserves, and we ran, sort of net positive on our revenue. And so we had to make an investment. And we had to convince our, our board our finance committee, this was a smart investment for us to make. And so the challenge, though, was describing something that doesn’t exist, right. And so what we realized, you know, there’s gonna, there’s almost unlimited use cases for our members, community leaders to you to utilize this technology. But it was so hard for them to conceptualize without seeing it. So we move forward with phase one. And essentially, now you can see it, understand it, see its capabilities, understand how it can work for your business. And now we’re at a phase, where we’re talking to all sorts of partners, from transportation agencies, to utilities to developers, about taking this digital twin to the next level. So it’s really, you got to see it to really appreciate what it can do.
Brandon Burton 17:07
Yeah. Just my background has been in chamber publishing. So like, one of the things that we would do was maps, right for cities. So this kind of strikes a chord with me, because we would do digital versions of the maps. And there’s different plugins, like you’re saying, like, as it evolves, you can go to transportation kind of plugins, and you can see, you know, kind of live traffic updates and things like that, which is, it’s super intriguing to me. And I’m sure it’ll continue to evolve, too. But I can see this as a great tool as far as attracting, you know, economic development and showing available space and just that tour of the city. Do you? I don’t know exactly how to ask this question. I know some things you can definitely portray in that digital format. Some things you just have to be there. Right. So what percentage maybe do you think covers the check those boxes? As far as? Yeah, maybe you don’t need to be here in person or it gets a person so far, to where they say, yeah, now we need to plan a trip to come to Orlando and actually be there and see things in person? Or do they need to? I don’t know.
Tim Giuliani 18:18
Yeah, no, it’s changing, right. We landed a lot of projects during COVID, where they made like one quick visit. Yeah. So I think I think that’s changed a little bit. There’s two real answers I can give you. One is when we put it in the headset, and we’re in New York, and we’re talking to executives or site selection consultants, they could put on the headphones, the headset without ever visiting Orlando, and they could really get an immersive perspective on available sites and buildings, and their their relative connectedness to the rest of the community and what we have to offer so yeah, so that’s an example where someone doesn’t have to visit, they can get an initial look. And it’s much better than a brochure. Right, right. Second case is so pretend you’re visiting Orlando, and you’ve got, say, 24 to 36 hours here, which is typical. You know, we’re able to give them a great geographic orientation, because one thing I can assure you is that most people listening this podcast that don’t live in Florida, I really view it as a blob with Miami at the southern tip. And what we’re able to do is geographically orient people to the connectivity because, you know, Central Florida is really founded on its connectivity, not only from Disney’s perspective as sort of the crossroads of Florida, but over to the Space Coast, and our our particular longitude, latitude, and its ability to get to space. So we’ve benefited from that. So that continues to drive decisions and we want to show that connectivity which we can do, and then we can show them the have the sort of communities and areas which they’re considering. And then we get in the car and we can go to, you know, two or three places. So it just creates an opportunity to give someone a much better picture of Central Florida without putting them in the car and boring them with hours and hours of driving around to see things, we can just do that in our marketing center.
Brandon Burton 20:24
So when you say you get in the car in this virtual sense, what does that look like? I imagine you can just really shortcut a lot of the traffic and the distance and everything and say, Okay, now you go, here we head south. And here’s this place.
Tim Giuliani 20:37
Yeah, it’s just a flyover. And it’s really, you know, if we were standing in the studio, I’d be holding a tablet. And you’d be standing, you know, 1015 feet away from the monitors. And, and we would be pinching and zooming just like you do on your phone. Right? When you look at a map, and we’ll be showing you and, you know, taking you to UCF and showing you the second largest university in America, and then sort of driving along i Four into downtown Orlando and giving you that perspective. So then when we get out in the car, you know, we can only maybe we visit two or three sites, as opposed to having to make 10 or 11 visits around the region. So it just narrowed down. Yeah, I think when companies are looking at cities, they’re not just looking at one, they’re looking at multiple and so you’re trying to create a competitive advantage and a better experience. And we think this creates a better experience when someone’s considering an investment here in Orlando.
Brandon Burton 21:34
Right? Yeah. And I can see, as you, you know, do a presentation like this, obviously, you want to show the highlights, right, those things that are going to attract the business. And I know Orlando has no downsides to it, right. But I mean, some cities out there, they might have some spots that they might want to cover up and not show. So just to be able to kind of narrow things down and say, here’s the highlights and pique the interest of bring a visit, I think is a huge key in the selling factor.
Tim Giuliani 21:59
Yeah, and actually, for some of the areas, you know, that you kind of casually mentioned, that haven’t gotten a lot of investment over time, we’re actually partnering with some of them as well, so that they have the ability to make the same type of presentation to investors. Because some of those areas are very well connected to the the infrastructure of Central Florida, they’re very close to higher education institutions. And so they’re, you know, overlaid with opportunity zones and other special tax districts and that provide benefits to companies. So it actually not only enables us to show the highlights of Central Florida, but it allows us to showcase the opportunities that may have been overlooked, because maybe they weren’t part of that brochure, or that website in the past. So you know, it’s still early, but it’s an interesting way to think about showcasing the entire community,
Brandon Burton 22:51
right. So we’ll get the link to the digital twin in our show notes for this episode for listeners that want to go and check it out and kind of play around and see what it looks like. I think that would be good to get some visuals on it. But let’s let’s shift gears over into the second program focused on the semiconductor industry and creating that cluster there. Before we got on the podcast and started recording, I’d actually kind of poked around your guys’s website, and I noticed you have a good number of staff that are dedicated to the semiconductor industry. So this is definitely something that’s an area of focus and of importance to you. But tell us more about that. And the focus you guys have with semiconductors.
Tim Giuliani 23:36
Yeah, actually, this, this win that we featured in our application allowed us to build a team focused on semiconductors, because I can assure you, I cannot go through the supply chain dynamics, the parts, the tools, it’s a very specific knowledge base of which you need to be able to communicate with these companies. Because what they do is so highly technical. And, you know, over the last 10 years, we’ve there’s this piece of property, it’s 500 acres, just south of Orlando, in Osceola County, and the EDC at the time, and the county decided to come together, they kind of had two options, they could invest in a new spring training site for Major League Baseball team. Or they could go a different direction and do something to try to diversify their economy in the technology space. And so that’s the path that they went down. And over time, you know, now if I drove you over to what’s called Neo city, you’ve got 500 acres that the county owns. There’s all the infrastructures laid roads, utilities, water, stormwater, etc. There’s a fab. So that $160 million facility that currently is leased by sky water technologies. They’re a semiconductor, global foundry that their US owned. So they have an important niche in this whole semiconductor conversation and DOD. Many people don’t know that Orlando is actually heavily invested in by Department of Defense. And we have a long history of military instalments and investment. In fact, they’re all the branches of the government have offices here, some rather large, all around the areas of modeling and simulation. And all of that uses technology nowadays. And so we have a big defense base here. So the semiconductor you kind of think space, you think defense, and now you begin to understand sort of a niche that’s available here in semiconductors. And over time, we’ve worked to build that cluster. And then we were awarded a $50 million grant, through the regional build back better challenge, there was over 500 applications, I think there was about 25 announced winners, we were one of those 25. And so that combined local match and federal dollars, it means a $75 million enhancement, to those cluster building activities here. So we’re really excited about the path we’re on to provide a niche to the semiconductor industry that’s looking to restore, particularly as it relates to space, and defense. And as it relates to if you want to get technical into advanced packaging, which is a an area of product that’s provided by that industry.
Brandon Burton 26:36
So I guess that leads into the question I was gonna ask as to why you got you guys wanted to get into the niche of semiconductors. And that makes sense that the space aspect with the Department of Defense and looking into the future, are there other opportunities, you are kind of targeting in the semiconductor spaces, in addition to what’s already there? Yeah, I
Tim Giuliani 27:00
think that, you know, those are some industry verticals that they’re interested in. But I think as it relates to the technology and the product offering, you know, I don’t see us landing the next $10 billion Intel plant. That’s not, I don’t think that’s in the cards for us. What I do think is in the cards is, you know, advanced packaging. So think about when you were younger, you took apart a radio, and you found a really solid green board with the chips and transistors and connections on it. Well, that hard piece is the packaging. And so now the advanced packaging is when you’re putting multiple chips together. And that board has now become bendable. So it’s they can go into a lot more devices and helmets and different different things. That even though, you know as we seek to onshore or restore more chip manufacturing, you know, China still has about a 98% market share of this advanced packaging process. So we think that this important niche, so you need specific tools that are multimillion dollar tools that are in our fab here. We think that this advanced packaging component of the supply chain is a niche that we could do well in here in Central Florida.
Brandon Burton 28:24
Yeah. Oh, yeah. China’s got 98% of the market, if you can get most of the market share in the in the States, then you’d be winning in our country, so that’s great. So these are two great programs, obviously making a big impact in driving Orlando forward and making an impact in the community, especially as a chamber the year finalists, I like asking this question as far as chambers that are out there looking to take their chamber up to the next level. What tips or, or advice or action items might you have for for someone trying to accomplish that goal?
Tim Giuliani 29:06
My suggestion, I think, coming up in the industry, and I’ve been in this line of work myself for about 18 years. What we’re taught is a lot of what’s called strategic planning. And I think that there, you know, that’s a part of the strategy, but to really get a forward looking strategy, I really believe you need to adopt a strategic foresight process. And the planning can certainly come later. But I think you’ve got to really understand from the outside in, you know what, what’s going on in the marketplace. The world is quickly changing, and what are those variety of trends that are out there, and then pare that down to a set of drivers of what’s really going to impact our work. In our region, and understanding what what’s driving change, and then be able to think about what what you do to achieve your goals in the face of that change. So I just think it’s a different perspective and mindset that strategic foresight brings that enables, you know, the idea of coming up with a digital twin came directly out of that process. And it’s, it’s really digitally transforming our work as we speak. And we’re only in phase one. I mean, there’s unlimited ability. Now, as it relates to you know, transportation is one of our big priorities as it is for a lot of chambers. And as it relates to making future investments, you know, we’re now able to put in to the digital twin scenarios of what a new train line would bring, and what that would do to traffic and how to communicate that to elected officials in the larger media and public. So I think it just, you know, it came out of that strategic foresight process of understanding what was coming online from a technology perspective, and then being able to see how that relates to us. And then we were able to build a plan off of that.
Brandon Burton 31:13
That’s awesome. Yeah, I’d love you know, hearing the the other uses for the digital twin to that’ll, that’ll help with advocacy and those things that are important in the region. So that in the terminology is Strategic Foresight process, is there a formal process that you go through that kind of a structure that you follow? I don’t know if you’re prepared to speak to that, but that it is very intriguing to me.
Tim Giuliani 31:38
Yes, absolutely. There’s, you know, if you if you’re interested, there’s some online courses, the Institute, the future has a great online course kind of Crash Course and understanding strategic foresight. You know, it’s, it’s also, you know, what futurists use. And I know, some people may have preconceived notions of what that might be, and how many eight balls that entails. Right. But I can assure you it’s a it’s a business process. A lot of leading companies are leveraging this technique or this mindset in their companies to really think of whether it’s consumer insights, strategic foresight, so there’s definitely a process. I went through a program at the University of Houston. So University of Houston, University of Hawaii are the two universities in the US that have for decades had programs focused on strategic foresight. So there’s, there’s obviously books, websites, courses, higher education, certifications, etc. To help anybody become more familiar with that process.
Brandon Burton 32:41
Yeah, that’s great. Great, I love it. So speaking of futurists, as we look to the future of chambers of commerce, how do you see the future of chambers and their purpose going forward?
Tim Giuliani 32:53
Well, I’ve, I’ve always maybe had a slightly different take on things. And I really feel that the sort of things we’ve we did 15 years ago, and I did them too, you know, I’ve created directories I’ve edited. I’ve gotten the calls when we, you know, put the wrong phone number address, you know, I understand sort of those things that have been consistent in our industry. But I think, you know, over time, some of them have gotten commoditized and easily available online, through LinkedIn, through meetup through a variety of sources. And I think we’ve got to keep innovating in a way that’s just focused on impact, you know, what is going to drive the future of the region? What needs to be undertaken? You know, how do we set priorities for the community, that’s to the benefit of everybody. And I think we play an important role as chambers in setting those community priorities, by convening, and by, you know, kind of being the same center or the one that is able to be focused on progress and a longer time horizon than most elected officials have. And so I think we have that niche of we bring the community together, we help to set priorities or longer term, in our perspective, and then building programming and advocacy and work that’s tied to that mission, in my opinion, is a better and more sustainable technique than trying to be all things to all size companies and all parts of the community. I don’t I don’t think that’s actually attainable.
Brandon Burton 34:38
Yeah, I think you’re I think you’re right, figuring out what that impact is and setting those priorities, convening and be in the same center I think is spot on. Well, Tim, as we, before we let you go, I wanted to give you an opportunity to share any contact information for listeners who may want to reach out and connect and maybe learn more about the digital twin and Have you got that going or anything that we’ve talked about today? What would be the best way for them to reach out and connect?
Tim Giuliani 35:05
Yeah, absolutely. I think LinkedIn is really the best way. I’m happy to connect on LinkedIn or communicate, at least initially that way. But LinkedIn, I think the easiest way to get in touch with me
Brandon Burton 35:20
good deal, and I’ll have your, your profile linked on the well, so yeah, that’ll work.
Tim Giuliani 35:28
It’s not many of us. So under that name, so should be easy to find.
Brandon Burton 35:31
That’s right. Now well, we’ll get that in there. But I really appreciate you setting aside some time to spend with us today. You’re on Chamber Chat Podcasts and wish you and your team Best of luck is chamber the year and congratulations on the great impact you guys are making.
Tim Giuliani 35:46
Thank you really appreciate it.
Brandon Burton 35:48
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